Effective date: [Website publication date]

Zodiacara (“Zodiacara,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through https://zodiacara.com, how we use and share it, and the choices available to you.

1. Information we collect, Information you provide

We may collect information that you provide when you:

• Place or attempt to place an order

• Subscribe to our email list

• Contact customer support

• Request a refund, replacement, cancellation, or order change
  

This information may include:

• Name

• Email address

• Telephone number

• Billing and shipping addresses

• Products, sizes, colors, and quantities ordered

• Order history and transaction details

• Customer-support messages, photographs, and claim information
  

Payment information

Payments are processed by Stripe. Zodiacara does not directly receive or store your complete payment-card number. Stripe may collect payment details, billing information, device information, and transaction data according to its own privacy policy.

Information collected automatically

When you visit our website, Hostinger and other service providers may automatically collect information such as:

• Internet Protocol address

• Browser and device type

• Operating system

• Pages visited and actions taken

• Referring website

• Approximate location

• Date and time of access

• Cookie and similar technology information
  

2. How we use your information

We may use personal information to:

• Process, fulfill, and deliver orders

• Process payments, refunds, and order changes

• Send order confirmations, shipping updates, and service notices

• Respond to customer questions and claims

• Verify transactions and prevent fraud or misuse

• Operate, secure, troubleshoot, and improve the website

• Maintain business, accounting, tax, and transaction records

• Enforce our policies and comply with legal obligations

• Send promotional emails when you have chosen to subscribe
  

Transactional messages concerning an order may still be sent even if you unsubscribe from promotional emails.

3. How we share information

We disclose personal information only when reasonably necessary to operate Zodiacara, fulfill orders, process payments, protect the business, or comply with law.

Our principal service providers include:

• Hostinger, which hosts the website and provides e-commerce and website services

• Stripe, which processes payments and assists with fraud prevention

• Printful, which prints, fulfills, packages, and ships made-to-order products

• Shipping carriers and fulfillment partners involved in delivering orders

• Email and customer-communication providers used to send requested messages
  

These providers may process information under their own privacy policies and contractual obligations.

We may also disclose information:

• To accountants, legal advisers, insurers, or other professional advisers

• To comply with a subpoena, court order, law, or valid government request

• To investigate fraud, abuse, security threats, or violations of our policies

• In connection with a merger, sale, financing, reorganization, or transfer of the business
  

Zodiacara does not sell personal information for money. We do not currently use personal information for cross-context behavioral advertising.

4. Order fulfillment through Printful

Zodiacara products are made to order and fulfilled by Printful. To produce and deliver an order, we provide Printful with information such as the recipient’s name, shipping address, contact information, ordered products, and other fulfillment details.

Printful and its fulfillment partners may process this information to manufacture products, arrange delivery, provide tracking, handle fulfillment problems, prevent fraud, and comply with legal requirements.

5. Cookies and similar technologies

The website may use cookies and similar technologies provided by Hostinger, Stripe, and other essential service providers. These technologies may be used to:

• Operate the shopping cart and checkout

• Remember website preferences

• Maintain website security

• Prevent fraud

• Understand basic website usage and performance
  

You may control cookies through your browser settings. Blocking essential cookies may prevent certain website or checkout features from working properly. Where required by law, we will request consent before using nonessential cookies.

6. Email communications

If you subscribe to Zodiacara’s email list, we may send product news, promotions, announcements, and related marketing messages.

You may unsubscribe at any time by using the unsubscribe link included in an email or by contacting us at info@zodiacara.com. Unsubscribing from marketing does not prevent us from sending messages concerning an order, payment, shipment, refund, or customer-support request.

7. Data retention

We retain personal information only for as long as reasonably necessary to:

• Complete and document transactions

• Fulfill orders and provide customer service

• Resolve disputes, refunds, and chargebacks

• Detect fraud and protect the website

• Satisfy tax, accounting, legal, and regulatory obligations
  

Our service providers may retain information according to their own legal obligations and retention policies.

8. Data security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. Payment information is processed through Stripe rather than stored directly by Zodiacara.

However, no website, transmission method, or storage system can be guaranteed to be completely secure.

9. Your privacy choices and rights

Depending on where you live, you may have the right to request:

• Access to personal information we maintain about you

• Correction of inaccurate information

• Deletion of certain information

• A copy of certain information

• Restriction of or objection to certain processing

• Withdrawal of consent where processing is based on consent

• Information about how personal information is used or disclosed
  

To submit a privacy request, email info@zodiacara.com with the subject line Privacy Request. We may need to verify your identity before completing a request. Certain information may be retained when required for legal, tax, fraud-prevention, accounting, or dispute-resolution purposes.

You will not be discriminated against for exercising an applicable privacy right.

10. Children’s privacy

Zodiacara is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so that we can review and, where appropriate, delete it.

11. Third-party websites and services

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review the privacy policies of services you use, including:

• Hostinger

• Stripe

• Printful
  

12. International processing

Some service providers may process information in countries other than the country where you live. Privacy and data-protection laws in those countries may differ from those in your jurisdiction.

13. Changes to this policy

We may update this Privacy Policy to reflect changes in our services, providers, practices, or legal obligations. The revised version will be posted on this page with a new effective date.

14. Contact us

For privacy questions or requests, contact:

Zodiacara Customer Support
Email: info@zodiacara.com

Privacy Policy